Crime Prevention

NZ Police are a big part of the community, they are involved with many initiatives to ensure it is a safe and thriving place for all. As with any other CBD or Town centre we have issues as well, but the biggest difference in Henderson is we have a lot of really engaged, realistic and passionate people striving to makes things better. Through our work on the Henderson Town Centre Plan, we work closely together with the Henderson police to advocate for our business community.

Preventing crime is better than responding to one that has already occurred. Knowing they are safe, helps our community feel secure and more at ease. Businesses have a big part to play in preventing crime and some simple, effective techniques can help keep your business safe from crime.

Use shop displays and layout to prevent crime

  • Windows: Keep your front window clear of posters etc.
  • Cash register: Position the cash register near the entry and greet every customer when they walk in
  • Shelving: Position shelving in one direction so you have a clear view down each aisle
  • Mirrors: Use large mirrors to see every part of your store
  • Displays: Display smaller merchandise closer to the cash register counter, not at the back of the shop

Handling Cash Safely

  • Timings: Vary the banking time each day
  • Don’t promote: Don’t carry cash in a bag that has a bank logo
  • Staff: Use adult staff to do the banking (preferably go in pairs)
  • Driving: If driving, lock the vehicle doors and use different routes each day
  • Walking: If walking to the bank, take the most direct route
  • Be Alert: Carry a mobile phone and be alert of other people and vehicles

Useful Apps

Reduce crime, loss, and harm in your stores by using the AUROR App.

The Retail Crime & Loss Prevention Platform, for more information click HERE

Crime Prevention Checklist

Complete the Crime Prevention Checklist on the NZ Police Website to get helpful insights

into how to keep your property safe and to receive email updates on this topic.

Safety information from NZ Police

Read the Community Guide to Crime Prevention Booklet HERE

Control access to your business

– Clearly define entrances and exits
– Monitor who comes in and out
– Restrict access to hiding places/escape routes
– Secure access points
– Light outdoor areas well

See and be seen

– Keep shelves low and create gaps
– Use mirrors to see blind spots
– Keep windows clear
– Keep shrubbery low
– Light outdoor areas well

Clearly define the layout

– Keep the counter near the entrance
– Secure staff-only areas
– Keep expensive goods secured
– Direct customers with clear signs
– Eliminate hiding places

Show your business is cared for

– Make your premises attractive
– Keep your shelves clean and tidy
– Keep paintwork and signs fresh
– Remove graffiti immediately
– Clear rubbish regularly

Use active security measures

– Install CCTV inside and outside
– Get advice before choosing security systems
– Lock access ways at night
– Alarm points at entry and exit

Train staff to be vigilant

– Greet customers with eye contact
– Watch for suspicious activity inside and out
– Join a crime prevention programme

Manage and maintain your business well

– Keep minimal cash onsite
– Regularly secure takings in a safe
– Bank at different times and conceal cash
– Open and empty the till at the end of the day
– Undertake regular maintenance